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Acute Crisis Care and Evaluation for Systemwide Services (ACCESS)

Information provided by: Alameda County Behavioral Health Care Services

This program provides general mental health and substance abuse screening and referral for Alameda County residents. Additional services include Help line for specialty mental health services for Medi-Cal recipients, telephone consultation to Medi-Cal Mental Health Plan Providers, telephone psychiatric consultation services for primary care physicians, referral for mental health and drug treatment services for identified Social Services clients and referral to county-wide crisis/mobile team services.
  • HoursStaffed from Mon-Fri 8:30am-5pm by licensed mental health clinicians and administrative support for both general behavioral health questions and determining eligibility for a range of outpatient services. After hours calls are answered by Crisis Support Services of Alameda County.
  • Fees:Please contact provider for fee information.
  • Application Process:Call or visit website for additional information.
  • Eligibility Requirements:Please call service provider or visit website to learn more about eligibility requirements.
  • Payment/Insurance Accepted:Please contact provider for accepted forms of payment.
  • ADA Access:Please contact facility for accessibility information.


  • Please contact provider for languages spoken by staff.
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Record last updated: Jan 4 2023 8:49AM